Terms of Service

1. Acceptance of Terms

By creating an account, uploading reference photos, or utilizing the 3D-generation services provided by UForge3D (“Service”), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not access or use the Service.

2. Service Description & Credit Economy

UForge3D is a cloud-based AI-assisted pipeline designed to turn 2D character reference images into 3D meshes in supported formats, suitable for further refinement, modeling, or 3D-print workflows.

Access to mesh generation and high-fidelity image operations is governed by the Credit System. Credits are purchased or granted to fund supported processing pipelines. They are not money, cannot be redeemed for cash, and are not transferable between accounts. Credits are reserved atomically when an authorized operation starts. Confirmed pipeline failures, ambiguous outcomes, and refund eligibility are governed by our Refund Policy.

3. Billing & Subscriptions

The seller is Filippo Tedeschi, trading as UForge3D, at Via Terradura 15, 35020 Maserà di Padova (PD), Italy. Purchase, support, withdrawal, and complaint requests can be sent to hello@uforge3d.com.

Paid plans are recurring monthly or annual subscriptions processed by Stripe. The selected plan, billing interval, credit allocation, credit expiration period, price, and applicable VAT are shown before purchase and included in the consent presented at checkout.

Subscriptions renew automatically until canceled. You may cancel at any time through the Stripe Customer Portal; cancellation takes effect at the end of the current billing period. Credits are delivered after each paid invoice. Monthly credit lots expire after 31 days, while annual plans deliver the full annual allocation upfront and those credits expire after 366 days.

The 14-day withdrawal right applies to the first subscription payment only while all credits granted by that first invoice remain completely unused. Checkout records your request for immediate delivery after payment. Spending any credit from that first allocation starts performance of the requested digital service and makes that payment non-refundable, except where mandatory law provides otherwise.

Recorded consent, order snapshots, confirmations, and refund instructions for completed or historical purchases remain preserved for support, reconciliation, and audit. See the Refund Policy for the operative conditions.

4. User Content & Intellectual Property

You retain all rights, title, and ownership over the images, prompts, and reference assets you upload to the Service (“User Content”).

By uploading User Content, you grant UForge3D a worldwide, royalty-free, and non-exclusive license to process, copy, and manipulate your assets solely to perform the requested AI styling, chunking, and 3D mesh reconstruction pipelines on your behalf.

You represent and warrant that you own or have obtained all necessary licenses, rights, and permissions to upload and process the User Content, and that such content does not infringe the intellectual property rights of any third party.

5. Acceptable Use Policy

You agree not to use the Service to generate, refine, or reconstruct meshes that:

• Infringe upon copyrights, trademarks, or patents of third parties;
• Depict sexually explicit content, extreme violence, or promote hate speech and discrimination;
• Attempt to bypass GPU usage restrictions, perform denial-of-service attacks, or exploit API vulnerabilities.

UForge3D reserves the right, in its sole discretion, to terminate user accounts or delete project assets that violate this Acceptable Use Policy without refunding any outstanding credits.

6. Limitation of Liability & AI Disclaimer

UForge3D utilizes state-of-the-art generative artificial intelligence models to isolate, refine, and reconstruct 3D geometries. Because AI systems are inherently probabilistic, we make no guarantees regarding the aesthetic outcome, structural soundness for physical 3D printing, or topological accuracy of the generated meshes.

THE SERVICE AND THE GENERATED MESHES ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. UFORGE3D SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SERVICE.

7. Term Modifications

We reserve the right to revise these Terms of Service at any time. We will notify users of any material changes by updating the “Last Updated” date at the top of this document or via in-app notification. Your continued use of the Service after changes are posted constitutes acceptance of those changes.